Joseph Acquah is a talented, ambitious and self-motivated Network Infrastructure and Technical IT support specialist with a demonstrated history of working in the Private and Government Sector. I am a good team player who thrives on creating, engaging creative solutions, a result-oriented person with high degree of initiative and has the ability to provide detailed technical specifications for clients and experience to fit into any Information Technology Driven base institution.
My Specialties includes:
Network Infrastructure, IT Systems support, Network management and security, Systems Administration, Network Configuration, Software Installation, Troubleshooting, Windows Environment etc.
Currently manage and offer IT systems consisting of Mac/Windows hybrid environments across various departments at Ghana Cocoa Board and roles includes:
Manage, upgrade and troubleshooting office networks, A/V systems, Google Apps, Self service to enable the company’s team to operate software and hardware smoothly.
Track record of the learning new tools and systems, gaining enough depth to assist end-users and manage permissions.
Provides on-site support to ensure the continuity of computer systems for all systems users.
Configure user security accounts and new system builds
Troubleshoot and perform virus prevention, detection and removal.
BSc Management and Computer Science (Wisconsin International University College)
Diploma in Computing and Database Technology (IPMC)
Certificate of Technology in Computer Engineering (Accra Institute of Technology)